TKC 489 James McQuivey

Vice President and Principal Analyst at Forrester Research

Interview starts at 9:06 and ends at 43:24

“I think Amazon feels pretty confident that they could attack any business they want, and the incumbents will spend four or five years resisting before they realize that they have no choice. Whereas a little proactive customer obsession on the part of any of those companies could probably make it so that Amazon decides to go elsewhere.”


“Kindle will evolve new forms of online literature: Sanjeev Jha, Director of Kindle Content India” by Rahul Sachitanand at The Economic times – December 10, 2017

Amazon announces expansion of Prime free same- and one-day shipping in time for Christmas (press release) – December 13, 2017

Click here to see if Amazon is offering free same-day and one-day Prime shipping to your city or town.

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“Amazon to start selling Apple TV and Google Chromecast” by Ben Fox Rubin at CNET – December 14, 2017

Tech Tip

“Amazon Alexa can now wake you up with music” by Sarah Perez at TechCrunch – December 11, 2017

Kindle Software update

Interview with James McQuivey

“Amazon Brings a Knife to a Mud Fight” at The Reading Edge – February 1, 2010

Echo Look

Echo Show

Echo Spot


The Stormlight Archive Book Series (including The Way of Kings) by Brandon Sanderson

Behave: The Biology of Humans at Our Best and Worst by Robert M. Sapolsky


“2017 This Year in Books” – Amazon’s information from Charts

Next Week’s Guest

Longtime London listener Mark Jarvis

Music for my podcast is from an original Thelonius Monk composition named “Well, You Needn’t.” This version is “Ra-Monk” by Eval Manigat on the “Variations in Time: A Jazz Perspective” CD by Public Transit Recording” CD.

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Comments 3

  1. Jim Sullivan wrote:


    I purchased the Fire 10 when it went on sale for Black Friday. It works fine except that I can’t download movies at “Best” quality. Amazon Tech Support did not have an answer. Do you know if this is an issue with this model or my individual problem?

    PS – With the Fire 10 including hands free Alexa, why wouldn’t this be the way to go rather than an Echo Show?

    Posted 18 Dec 2017 at 11:54 am
  2. Len Edgerly wrote:

    Jim, I am downloading an episode of Shameless at Best quality on my Fire HD 10, and it seems to be working okay. Do you have a micro SD card set up for downloads? It might be that you don’t have enough room on the HD 10 for large files.

    I had the same question about the HD 10 as a substitute for the Echo Show. It turns out the HD 10 can’t do Drop In videos like the show does, and that’s the biggest reason I love the Show–for easy connections with my parents and other family members.

    Posted 18 Dec 2017 at 1:03 pm
  3. Jim Sullivan wrote:

    I do have an 32GB SD card, and the videos are saved to the card. But, it does seem to be a size issue because half hour videos can be downloaded at “Best”. Only the longer, full length films come back with an error. Amazon tried a reboot, and left me with the advice to try a lesser quality download.

    Posted 19 Dec 2017 at 11:36 am